stevefckay
  • stevefckay
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a year ago
When I try and watch Sky desktop I receive a message on my Macbook:

you appear to be running software capable of capturing video. If you want to watch this show, please ensure that all capture software is disabled and try again. If you're still having trouble, please contact our customer services team for help and quote the error code below to get things going again. Code: PFE 9903
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stevefckay
  • stevefckay
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  • Member Topic Starter
a year ago
I had to close quicktime 🤔
Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member
8 months ago
I am seeing this same issue but as far as I can tell I am not running Quicktime - it is not in the list of applications that are running anyway. Is there something lese that I can check?
Lemonde
  • Lemonde
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8 months ago
I have shut down VLC player in case it was that but it has made no difference.

Anything else that it could be as it is still happening?
Lemonde
  • Lemonde
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8 months ago
I read somewhere that killing iOSScreeenCaptureAssistant in activity monitor would help but it has made no difference. ğŸ˜ž
Lemonde
  • Lemonde
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  • Advanced Member
8 months ago
I also read that NML2NDeviceObserver can cause this but it is not running on my Mac
Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member
8 months ago
A restart has solved it for me for the time being.

I think it is VLC media player that does it. I have to restart after using that before SkyGo will work now, since the last update.