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14 days ago
Hello all,

I am having trouble with a MacBook 2020 13" A2189 3302 laptop - it powers up and I hear the chime but I cannot see anything. It briefly displays a few vertical lines on bootup but there is nothing else but the backlight.

If  I reset the machine and close the lid before restart the external monitor displays the screen perfectly.

Is it just the screen that is screwed or could it be the graphics card on the board or the socket?
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sirclesadmin
14 days ago
Do you know what happened for it to have arrived in it's present state?
herbet
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14 days ago
I believe it was being used in the bathroom and it has just stopped working since then.

It was not dropped in the bath or anything, it just suffered (presumably) from moisture in the air.
sirclesadmin
14 days ago
OK well then perhaps it is just the connection as the screen is very close compared to the rest of the computer. You coudl have a look at the connector on teh board if you can find a good set of instructions or a video. It is not under warranty any more if it is a 2020 but if it is a known fault then Apple are th best people to contact.