• DogMan
  • 100% (Exalted)
  • Newbie Topic Starter
7 months ago
Sage 1000 500 ERP

CSAgent service cannot run - reporting registry entry issues:


Log Name:      Application
Source:        CSAgent
Date:          11/10/2022 10:12:51
Event ID:      42
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server.domain.local
Due to prevailing problems, CSAgent has detached listener menulauncher from port 38113 for configuration "Production". 
Event Xml:
    42 0x80000000000000 481140


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  • DogMan
  • 100% (Exalted)
  • Newbie Topic Starter
7 months ago
OK so the issue here was actually in the SQL database. For some reason, even though the contents of this field seems OK we had to perform the following:

Open SQL server go to the database cssmaster and the table scheme.server

Right click and edit first 200 lines

The server name appeared OK allin capitals, but we went back to the app server and copied and pasted the name from 'system\computer name' and pasted it into the server_name column on the scheme.server table on the SQL server, even though the names appeared identical.

Once making this edit, the service started OK, as below:

 sage1000.png You have insufficient rights to see the content.