The WHEA_UNCORRECTABLE_ERROR (WUE) is a Windows stop code (0x00000124) that indicates a critical hardware error was detected by the Windows Hardware Error Architecture (WHEA). It's a type of blue screen of death (BSOD) that halts the operating system to prevent further damage.

What Causes a WHEA Uncorrectable Error?

This error typically stems from hardware-related problems. Common culprits include:

Hardware Issues

• Failing CPU or overheating


• Faulty RAM


• Power supply instability


• Overclocking instability


• Motherboard problems


• Corrupted storage (SSD/HDD)


• PCIe devices like GPUs or expansion cards

Driver or Firmware Problems

• Outdated chipset, BIOS, or firmware


• Bad or misbehaving device drivers

Voltage and Thermal Issues

• Undervolting or overvolting (especially on overclocked systems)


• Inadequate cooling or bad thermal paste

Corrupted System Files

• Files critical to boot or operation have become corrupt (less common)

How to Troubleshoot and Fix It

Here's a methodical approach:

1. Check Event Viewer or Dump Files

• Look under Event Viewer > Windows Logs > System for critical error logs around the time of the crash.


• Analyze the minidump files (C:\Windows\Minidump) using tools like BlueScreenView or WinDbg for specifics (e.g. CPU cache error, bus/interconnect issue).

2. Inspect Hardware Connections

• Reseat:

  
  
  
  
  • RAM sticks
  
  
  • PCIe cards
  
  
  • CPU cooler
  
  
  
  



• Ensure all power cables are seated and the power supply is stable.

  
  

3. Run Diagnostics

• Memory test: mdsched.exe (Windows Memory Diagnostic) or MemTest86


• Disk check: chkdsk /f /r or manufacturer SSD tools


• CPU test: Use stress tools like Prime95 or OCCT (watch temps!)

4. Reset BIOS / UEFI Settings

• Especially if you have overclocked CPU, RAM, or GPU.


• Load Optimized Defaults in BIOS.

5. Update Drivers and BIOS

• Update:

  
  
  
  
  • Chipset drivers
  
  
  • Storage drivers
  
  
  • BIOS/UEFI firmware
  
  
  
  



• Use official motherboard and CPU manufacturer websites.

  
  

6. Check for Windows Corruption

• sfc /scannow


• DISM /Online /Cleanup-Image /RestoreHealth

7. Monitor Temperatures

Use HWMonitor, HWiNFO, or CoreTemp to check CPU/GPU temps under load. If you're hitting 90C+, that's a red flag.

8. Last Resort: Swap Components

• Test with known-good RAM, GPU, or even a different PSU


• Try a clean install of Windows on a spare disk to rule out OS issues

If You're on a Laptop

• WUE can indicate:

  
  
  
  
  • Bad thermal paste
  
  
  • Dying cooling fan
  
  
  • Failing motherboard capacitor
  
  
  
  



• Start with BIOS and driver updates, and make sure it's not overheating.

  
  

Forward-Thinking Tips

• Don't overclock unless you fully understand voltage and thermal curves.


• Enable automatic dump file saving (%SystemRoot%\MEMORY.DMP)


• Keep a USB recovery stick ready.


• Run stability tests after every major hardware/software change.

If you're repeatedly getting this error, you're being warned - your system is telling you something physical is going wrong. Unlike most software crashes, WHEA_UNCORRECTABLE_ERROR is not forgiving. Left unresolved, it can lead to permanent hardware damage or data loss.