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Issue Windows Photo Viewer Crashes on Windows 10 - 0_x64__8wekyb3d8bbwe
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Offline Lemonde  
#1 Posted : 17 March 2021 12:41:49(UTC)
Lemonde

Rank: Advanced Member

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Joined: 08/01/2017(UTC)
Posts: 711
United Kingdom
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Was thanked: 6 time(s) in 6 post(s)
I am seeing this but I do not remember the app shutting down, or even using it for that matter?? Whistle

Do I need to do anything?

Log Name: Application
Source: Windows Error Reporting
Date: 14/03/2021 21:32:56
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: user-LT.domain.local
Description:
Fault bucket 1848144135770248702, type 5
Event Name: MoAppHang
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Windows.Photos_2020.20120.4004.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 2020.20120.4004.0
P4: 5fcaab3d
P5: 18ef
P6: 2097152
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB091.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0A2.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0A1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0D1.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Window_80b2d3c87aa29ef7b19b5c3ce2c418cfce7e3d9_154f31e5_12bfb70a

Analysis symbol:
Rechecking for solution: 0
Report Id: 9c24d049-f864-4608-95c1-d274cd2fc317
Report Status: 268435456
Hashed bucket: afa2f2ba8bca3f4169a5ed4cb24e95fe
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-14T21:32:56.509860600Z" />
<EventRecordID>106194</EventRecordID>
<Channel>Application</Channel>
<Computer>user-LT.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>1848144135770248702</Data>
<Data>5</Data>
<Data>MoAppHang</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Microsoft.Windows.Photos_2020.20120.4004.0_x64__8wekyb3d8bbwe</Data>
<Data>praid:App</Data>
<Data>2020.20120.4004.0</Data>
<Data>5fcaab3d</Data>
<Data>18ef</Data>
<Data>2097152</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB091.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0A2.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0A1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0D1.tmp.txt</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Window_80b2d3c87aa29ef7b19b5c3ce2c418cfce7e3d9_154f31e5_12bfb70a</Data>
<Data>
</Data>
<Data>0</Data>
<Data>9c24d049-f864-4608-95c1-d274cd2fc317</Data>
<Data>268435456</Data>
<Data>afa2f2ba8bca3f4169a5ed4cb24e95fe</Data>
<Data>0</Data>
</EventData>
</Event>
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Offline Lemonde  
#2 Posted : 17 March 2021 13:23:22(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 711
United Kingdom
Location: London

Thanks: 19 times
Was thanked: 6 time(s) in 6 post(s)
this is the same event ID: 1001 but a different application - do I have an underlying problem?

Log Name: Application
Source: Windows Error Reporting
Date: 14/03/2021 22:35:52
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: user-LT.domain.local
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.17134.48
P2: 80240438
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 1
P7: 0
P8: UpdateOrchestrator
P9: {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
P10: 0

Attached files:

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 2d7d91dc-92ec-4d5f-b16c-861831a89c2d
Report Status: 1074003968
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-14T22:35:52.329824600Z" />
<EventRecordID>106200</EventRecordID>
<Channel>Application</Channel>
<Computer>user-LT.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>WindowsUpdateFailure3</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>10.0.17134.48</Data>
<Data>80240438</Data>
<Data>00000000-0000-0000-0000-000000000000</Data>
<Data>Scan</Data>
<Data>0</Data>
<Data>1</Data>
<Data>0</Data>
<Data>UpdateOrchestrator</Data>
<Data>{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}</Data>
<Data>0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>0</Data>
<Data>2d7d91dc-92ec-4d5f-b16c-861831a89c2d</Data>
<Data>1074003968</Data>
<Data>
</Data>
<Data>0</Data>
</EventData>
</Event>
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