That's helpful - and good on you for being thorough early. Since you've already:
- Run internal diagnostics (RAM and storage passed)
- Wiped the disk properly with certified tools
- Seen multiple different BSODs (
BUGCODE_USB_DRIVER
, SYSTEM_SERVICE_EXCEPTION
)
- Yet haven't changed the USB or installer settings in between...
Then this is almost certainly driver or media-related, and not hardware per se. Let's cut to the most likely culprits for this seemingly shape-shifting installer instability:
Most Probable Remaining Causes
1. The USB Installer Itself (Corrupt, Misaligned, or Bad Format)
Even if it boots - if it was made with:
- FAT32 (can fail loading large files or UEFI)
- Media Creation Tool on an old stick
- Unpatched ISO (triggering TPM/Secure Boot crashes silently)
...it may trip on different files each time.
2. BIOS Mode vs Installer Mode Conflict (UEFI vs Legacy BIOS)
The HP Pro 3500 defaults to Legacy BIOS, but if the installer is UEFI-based (GPT partitioned), it can cause crash loops or erratic install behavior.
3. Storage Driver Incompatibility
Newer Windows 11 ISOs try to use NVMe/AHCI drivers by default. This box may still have IDE mode or an older controller that doesn't like the newer default drivers.
What You Should Do Now (Minimalist Repair Strategy)
Step 1: Build a Clean Windows 11 Installer (Legacy-Compatible)
Use Rufus with these exact settings:
Setting |
Value |
---|
Partition scheme |
MBR |
Target system |
BIOS (or UEFI-CSM) |
File system |
NTFS |
Image options |
Remove TPM / Secure Boot checks |
ISO used |
Windows 11 23H2 ISO from Microsoft |
Then:
- Plug into a rear USB 2.0 port
- Avoid blue USB 3.0 ports for now
- Unplug all other devices
Step 2: Enter BIOS and Use These Settings
- Legacy Boot: Enabled
- UEFI Boot: Disabled (or CSM enabled if BIOS forces UEFI)
- SATA Mode: Try AHCI if it's on IDE
- Secure Boot: Disabled
- XHCI Hand-off: Disabled
- Fast Boot: Disabled
- VT-d / Virtualization: Disabled temporarily
Save and exit.
Step 3: Let It Install With Only These Things Plugged In:
- USB installer
- Wired keyboard
- Wired mouse
Unplug:
- Wi-Fi dongles
- Extra monitors
- Front-panel USB devices
- Printers, hubs, card readers
Optional: Install Windows 10 First Then Upgrade
If it still fails, install Windows 10 Pro 22H2 (last good build for older hardware). Once stable:
- Boot into Windows 10
- Mount Windows 11 ISO
- Run
setup.exe
- Use
Rufus
or Skip_TPM_Check_on_Dynamic_Update.cmd
to bypass upgrade blocks
If You Want to Go Deep: Try DISM Install
We can apply Windows manually without the standard GUI setup, which avoids almost all driver/USB/TPM issues:
- Boot into Windows 10 PE or MiniTool
- Use DISM:
dism /apply-image /imagefile:D:\sources\install.wim /index:6 /applydir:C:\
bcdboot C:\Windows
Let me know if you'd like that route or want a pre-built ISO that just works with Legacy BIOS and no TPM.
This HP can absolutely run Win11 - it just needs to be spoken to in the old language.