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Offline Lemonde  
#1 Posted : 26 June 2020 10:27:40(UTC)
Lemonde

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I have a PC here that I can create new users on and give permissions to, but when I try and log in as that user I see:

The User Profile service failed the sign-in.

User profile cannot be loaded.

The User Profile service cannot be loaded
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Offline sirclesadmin  
#2 Posted : 26 June 2020 10:30:23(UTC)
sirclesadmin

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If it is an Administrator account, try adding a password.
Offline Lemonde  
#3 Posted : 26 June 2020 10:35:45(UTC)
Lemonde

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I cannot see how to do that, there is no option under accounts to add a password that I can see.
Offline sirclesadmin  
#4 Posted : 26 June 2020 10:37:08(UTC)
sirclesadmin

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Click the Start Button in the bottom right hand corner of the screen with the mouse arrow and type contro and select ontrol Panel when it appears.

Go to Accounts in there and you can choose to change another account and there is a 'create password' option.
Offline Lemonde  
#5 Posted : 26 June 2020 10:37:42(UTC)
Lemonde

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Still getting the same issue Not talking
Offline sirclesadmin  
#6 Posted : 26 June 2020 12:00:45(UTC)
sirclesadmin

Rank: Administration

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Try resetting file permissions under c:\users

From an elevated command prompt, run:

icacls "c:\users" /reset /t /c /l

You should now be (hopefully) able to see the folders under c:\users that represent the profiles of the users you are trying to log in as.

It may also be worth running sfc /scannow in the command prompt before you reboot and try logging in.

Edited by user 26 June 2020 12:37:16(UTC)  | Reason: added SFC scan

Offline Lemonde  
#7 Posted : 26 June 2020 12:43:17(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 531
United Kingdom
Location: London

Thanks: 7 times
OK I can see the folders, but I still get the same message when logging in.
Offline sirclesadmin  
#8 Posted : 02 July 2020 16:45:16(UTC)
sirclesadmin

Rank: Administration

Groups: Administrators
Joined: 03/10/2016(UTC)
Posts: 118

Was thanked: 8 time(s) in 7 post(s)
Is this Windows 10 or 8 ?
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