drdread
  • drdread
  • 100% (Exalted)
  • Advanced Member Topic Starter
5 hours ago
We have a case where we have backup files for the company’s QuickBooks systems but don’t have the username or password to access the files.

Do you think you can find a way to assess the files or is this something you can’t do?
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drdread
  • drdread
  • 100% (Exalted)
  • Advanced Member Topic Starter
5 hours ago

If you prefer to manually analyze the QuickBooks backup files without uploading them, here’s a structured approach to recover or extract data:




Step 1: Identify the QuickBooks File Type



  • QBB (QuickBooks Backup File) – A full backup that contains company data, reports, and transactions.

  • QBW (QuickBooks Company File) – The primary working data file.

  • QBM (QuickBooks Portable File) – A compressed version of the company file, used for transfer.


Each file type requires a different approach.




Step 2: Check for Possible Workarounds


A. Try Common Default Passwords



  • If the file is from an older version, default usernames like Admin or Administrator may work.

  • Try commonly used passwords or check any saved credentials in company records.


B. Restore the QBB File to a New QuickBooks Installation



  1. Open QuickBooks (same or newer version as the backup file).

  2. Go to FileOpen or Restore Company.

  3. Select Restore a Backup Copy, then Local Backup.

  4. Browse to the QBB file location and restore it.


Issue: If QuickBooks asks for a password and it’s unknown, proceed to recovery options.




Step 3: Extract Data from the File


If QuickBooks won’t open the file due to missing credentials, you can still try extracting data manually.


A. Convert QBB or QBW to Readable Format



  1. Change the file extension



    • Copy the QBB or QBW file.

    • Rename it to .zip (e.g., company.qbb → company.zip).

    • Try opening it with WinRAR, 7-Zip, or Windows Explorer.



  2. Extract and Look for Readable Data
    Inside, you may find:



    • .ND (network data files) – Helps locate the QuickBooks version.

    • .TLG (transaction logs) – May contain recent transactions.

    • .IIF (Intuit Interchange Format) – Text-based format for transactions.



  3. Use Excel or Notepad



    • If .IIF files are present, open them in Notepad or Excel to check transaction data.

    • Some .QBW files may store logs in a structured text format.






Step 4: Use a Third-Party QuickBooks Password Recovery Tool


If you need access to the full QuickBooks file, third-party tools can help recover or reset passwords. Some tools to explore:



  • Passware QuickBooks Key

  • QuickBooks Password Reset Tool (Official Intuit tool, but requires admin rights)

  • Stellar Repair for QuickBooks


These tools attempt to recover or reset the password based on stored encryption hashes.




Step 5: Contact Intuit for Password Reset (Last Resort)


If the file is critical and no workarounds succeed:



  1. Go to Intuit’s QuickBooks Password Reset Tool

  2. Provide proof of company ownership.

  3. Intuit will guide you through resetting access.




Final Options



  • If all fails, data recovery specialists may be able to extract financial records.

  • If the company used QuickBooks Online, checking email-based password recovery could help.


Would you like guidance on a specific method, or do you suspect file corruption as well?