Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
3 years ago
What should we do - inform the manufacturer?

Log Name: Application
Source: MR_MONITOR
Date: 18/11/2020 13:57:24
Event ID: 431
Task Category: 4.
Level: Warning
Keywords: Classic
User: N/A
Computer: GRNAS01.domain.local
Description:
Controller ID: 0 Battery charging was suspended due to high battery temperature.
Event Xml:



431
3
4
0x80000000000000

1085
Application
GRNAS01.domain.local



Controller ID: 0 Battery charging was suspended due to high battery temperature


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sirclesadmin
3 years ago
This is mostly likely the firmware that needs updating - you need a minimum firmware version of 21.3.0-0009 or later if you have an H710 or H810

Otherwise, yes inform the manufacturer.