Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
11 days ago
My Asus Zenbook is suddenly broken - no internet access via wireless and no bluetooth.

I see:
 UX433F No Wifi.png You have insufficient rights to see the content.

 UX433F-BT.png You have insufficient rights to see the content.

The messages in the device manager are:

for bluetooth:

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

Hardware ID: USB\VID_8087&PID_0AAA&REV_0000
USB\VID_8087&PID_0AAA

And Network Controller:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.


To find a driver for this device, click Update Driver.

Hardware ID: PCI\VEN_8086&DEV_9DF0&SUBSYS_00008086&REV_30
PCI\VEN_8086&DEV_9DF0&SUBSYS_00008086
PCI\VEN_8086&DEV_9DF0&CC_028000
PCI\VEN_8086&DEV_9DF0&CC_0280

 NIC.png You have insufficient rights to see the content.

I have just reinstalled Windows to try and fix to no avail!



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berkscompsltd
11 days ago
I have tried removing the ASUS software to no avail but I think it is a software problem as the install of Windows could see WLANs

I am seeing an Event Id: 701 | power manager has not requested suppression of all input | asus zenbook 14