Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
5 years ago
We have a user trying to unlock a portion of our Sage 200 software that has blocked another user.

When they login and try and exit, they see 'there is at least one option still running. please close all remaining options before exiting'

What can we do to get them out of the stuck processes? They are preventing us from accessing VAT returns!!
Sponsor

Want to thank us? Use: Patreon or PayPal or Bitcoins: bc1q4whppe29dw77rm4kv4pln0gqae4yjnxly0dny0hky6yhnafukzjsyrsqhk

All opinions expressed within these pages are sent in by members of the public or by our staff in their spare time, and as such do not represent any opinion held by sircles.net Ltd or their partners.


Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
4 years ago
Try ctrl + [TAB] to see which windows may be hidden behind the main one, perhaps there is something else open somewhere.

Otherwise on newer versions there is a 'close all' option next to where it tells you how many screens you have open.