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Offline Lemonde  
#1 Posted : 27 September 2021 13:51:30(UTC)
Lemonde

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Joined: 08/01/2017(UTC)
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Two event IDs in CRM and server not working with Outlook add-in:

Log Name: Application
Source: MSCRMMonitoringTest
Date: 27/09/2021 13:39:58
Event ID: 18702
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: crmsrv.domain.local
Description:
Monitoring test failed: Test Title: Verify active crm keys exist for the deployment.: Machine: crmsrv: ServerRole: AsyncService
Test Log:
Key 'CrmTicketKey' is not activeKey 'CrmWRPCTokenKey' is activeKey 'CrmEmailCredentialsKey' is activeKey 'CrmTicketKey' is not activeKey 'CrmStaticVersionScaleGroupKey' is activeKey 'CrmWRPCTokenKey' is active.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSCRMMonitoringTest" />
<EventID Qualifiers="49152">18702</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-09-27T12:39:58.000000000Z" />
<EventRecordID>3149651</EventRecordID>
<Channel>Application</Channel>
<Computer>crmsrv.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>Verify active crm keys exist for the deployment.</Data>
<Data>crmsrv</Data>
<Data>AsyncService</Data>
<Data>Key 'CrmTicketKey' is not activeKey 'CrmWRPCTokenKey' is activeKey 'CrmEmailCredentialsKey' is activeKey 'CrmTicketKey' is not activeKey 'CrmStaticVersionScaleGroupKey' is activeKey 'CrmWRPCTokenKey' is active</Data>
</EventData>
</Event>


Log Name: Application
Source: MSCRMKeyGenerator
Date: 27/09/2021 13:39:58
Event ID: 18949
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: crmsrv.domain.local
Description:
The current active key (KeyType : CrmTicketKey) is expired. This may indicate that a key is not being regenerated correctly. Current Active Key : CrmKey(Id:cded9d67-2816-ec11-8125-00155d900d15, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:09/15/2021 13:25:34, ExpiresOn:09/17/2021 13:25:34, CreatedOn:09/15/2021 13:25:34, CreatedBy:NT AUTHORITY\NETWORK SERVICE. Key Setting : CrmKeySetting(Id:15f469b3-5f58-4b3d-a539-6b0e9d23a67c, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=cded9d67-2816-ec11-8125-00155d900d15])
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSCRMKeyGenerator" />
<EventID Qualifiers="32768">18949</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-09-27T12:39:58.000000000Z" />
<EventRecordID>3149650</EventRecordID>
<Channel>Application</Channel>
<Computer>crmsrv.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>CrmTicketKey</Data>
<Data>CrmKey(Id:cded9d67-2816-ec11-8125-00155d900d15, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:09/15/2021 13:25:34, ExpiresOn:09/17/2021 13:25:34, CreatedOn:09/15/2021 13:25:34, CreatedBy:NT AUTHORITY\NETWORK SERVICE</Data>
<Data>CrmKeySetting(Id:15f469b3-5f58-4b3d-a539-6b0e9d23a67c, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=cded9d67-2816-ec11-8125-00155d900d15])</Data>
</EventData>
</Event>


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