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#1 Posted : 04 July 2018 07:33:31(UTC)

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 179
United Kingdom
Location: London

We have been seeing an MSAccess 3157 error on our StoneEdge Monsoon app when performing our daily import.

It seems to coincide with this error:

Log Name: Application
Source: Application Error
Date: 02/07/2018 08:29:09
Event ID: 1005
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: %computername%.domain.local
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Office Excel because of this error.

Program: Microsoft Office Excel

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Application Error" />
<EventID Qualifiers="49152">1005</EventID>
<TimeCreated SystemTime="2018-07-02T07:29:09.000000000Z" />
<Security />
<Data>Microsoft Office Excel</Data>
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