andrewt2m
  • andrewt2m
  • 100% (Exalted)
  • Advanced Member Topic Starter
a year ago
We had some problems today with Excel crashing for one user and then having to save all of their spread sheets (two pages-full of open spread sheets)
Is it related to this?:

Log Name:      Application
Source:        Microsoft-Windows-RestartManager
Date:          12/07/2023 11:11:18
Event ID:      10010
Task Category: None
Level:         Warning
Keywords:      
User:          SYSTEM
Computer:      Office.domain.local
Description:
Application 'C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE' (pid 26468) cannot be restarted - Application SID does not match Conductor SID..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-RestartManager" Guid="{0888e5ef-9b98-4695-979d-e92ce4247224}" />
    <EventID>10010</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-07-12T10:11:18.246419500Z" />
    <EventRecordID>172468</EventRecordID>
    <Correlation />
    <Execution ProcessID="18396" ThreadID="23244" />
    <Channel>Application</Channel>
    <Computer>Office.domain.local</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <RmUnsupportedRestartEvent xmlns="http://www.microsoft.com/2005/08/Windows/Reliability/RestartManager/">
      <RmSessionId>0</RmSessionId>
      <Pid>26468</Pid>
      <FullPath>C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE</FullPath>
      <DisplayName>Microsoft Excel</DisplayName>
      <AppVersion>0</AppVersion>
      <AppType>0</AppType>
      <TSSessionId>2</TSSessionId>
      <Status>67108865</Status>
      <Reason>1</Reason>
    </RmUnsupportedRestartEvent>
  </UserData>
</Event>
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