Two event IDs in CRM and server not working with Outlook add-in:
Log Name: Application
Source: MSCRMMonitoringTest
Date: 27/09/2021 13:39:58
Event ID: 18702
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: crmsrv.domain.local
Description:
Monitoring test failed: Test Title: Verify active crm keys exist for the deployment.: Machine: crmsrv: ServerRole: AsyncService
Test Log:
Key 'CrmTicketKey' is not activeKey 'CrmWRPCTokenKey' is activeKey 'CrmEmailCredentialsKey' is activeKey 'CrmTicketKey' is not activeKey 'CrmStaticVersionScaleGroupKey' is activeKey 'CrmWRPCTokenKey' is active.
Event Xml:
18702
2
0
0x80000000000000
3149651
Application
crmsrv.domain.local
Verify active crm keys exist for the deployment.
crmsrv
AsyncService
Key 'CrmTicketKey' is not activeKey 'CrmWRPCTokenKey' is activeKey 'CrmEmailCredentialsKey' is activeKey 'CrmTicketKey' is not activeKey 'CrmStaticVersionScaleGroupKey' is activeKey 'CrmWRPCTokenKey' is active
Log Name: Application
Source: MSCRMKeyGenerator
Date: 27/09/2021 13:39:58
Event ID: 18949
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: crmsrv.domain.local
Description:
The current active key (KeyType : CrmTicketKey) is expired. This may indicate that a key is not being regenerated correctly. Current Active Key : CrmKey(Id:cded9d67-2816-ec11-8125-00155d900d15, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:09/15/2021 13:25:34, ExpiresOn:09/17/2021 13:25:34, CreatedOn:09/15/2021 13:25:34, CreatedBy:NT AUTHORITY\NETWORK SERVICE. Key Setting : CrmKeySetting(Id:15f469b3-5f58-4b3d-a539-6b0e9d23a67c, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=cded9d67-2816-ec11-8125-00155d900d15])
Event Xml:
18949
2
0
0x80000000000000
3149650
Application
crmsrv.domain.local
CrmTicketKey
CrmKey(Id:cded9d67-2816-ec11-8125-00155d900d15, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:09/15/2021 13:25:34, ExpiresOn:09/17/2021 13:25:34, CreatedOn:09/15/2021 13:25:34, CreatedBy:NT AUTHORITY\NETWORK SERVICE
CrmKeySetting(Id:15f469b3-5f58-4b3d-a539-6b0e9d23a67c, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=cded9d67-2816-ec11-8125-00155d900d15])
