andrewt2m
  • andrewt2m
  • 100% (Exalted)
  • Advanced Member Topic Starter
a year ago
What is causing Excel to crash like this?

This user does open a lot of windows/spread sheets at once - is that the problem?

Log Name:      Application
Source:        Application Hang
Date:          12/07/2023 10:56:02
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Office.domain.local
Description:
The program EXCEL.EXE version 16.0.16501.20196 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 8b90
 Start Time: 01d9b4a2b5fe9276
 Termination Time: 264
 Application Path: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE
 Report Id: 546137e5-d294-4963-a52c-a5648aa178f7
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Cross-process

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-07-12T09:56:02.807437300Z" />
    <EventRecordID>172436</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Office.domain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>EXCEL.EXE</Data>
    <Data>16.0.16501.20196</Data>
    <Data>8b90</Data>
    <Data>01d9b4a2b5fe9276</Data>
    <Data>264</Data>
    <Data>C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE</Data>
    <Data>546137e5-d294-4963-a52c-a5648aa178f7</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>Cross-process</Data>
    <Binary>430072006F00730073002D00700072006F00630065007300730000000000</Binary>
  </EventData>
</Event>
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