Lemonde
  • Lemonde
  • Advanced Member Topic Starter
10 months ago
Two event IDs in CRM and server not working with Outlook add-in:

Log Name: Application

Source: MSCRMMonitoringTest

Date: 27/09/2021 13:39:58

Event ID: 18702

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: crmsrv.domain.local

Description:

Monitoring test failed: Test Title: Verify active crm keys exist for the deployment.: Machine: crmsrv: ServerRole: AsyncService

Test Log:

Key 'CrmTicketKey' is not activeKey 'CrmWRPCTokenKey' is activeKey 'CrmEmailCredentialsKey' is activeKey 'CrmTicketKey' is not activeKey 'CrmStaticVersionScaleGroupKey' is activeKey 'CrmWRPCTokenKey' is active.

Event Xml:

18702

2

0

0x80000000000000

3149651

Application

crmsrv.domain.local

Verify active crm keys exist for the deployment.

crmsrv

AsyncService

Key 'CrmTicketKey' is not activeKey 'CrmWRPCTokenKey' is activeKey 'CrmEmailCredentialsKey' is activeKey 'CrmTicketKey' is not activeKey 'CrmStaticVersionScaleGroupKey' is activeKey 'CrmWRPCTokenKey' is active

Log Name: Application

Source: MSCRMKeyGenerator

Date: 27/09/2021 13:39:58

Event ID: 18949

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: crmsrv.domain.local

Description:

The current active key (KeyType : CrmTicketKey) is expired. This may indicate that a key is not being regenerated correctly. Current Active Key : CrmKey(Id:cded9d67-2816-ec11-8125-00155d900d15, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:09/15/2021 13:25:34, ExpiresOn:09/17/2021 13:25:34, CreatedOn:09/15/2021 13:25:34, CreatedBy:NT AUTHORITY\NETWORK SERVICE. Key Setting : CrmKeySetting(Id:15f469b3-5f58-4b3d-a539-6b0e9d23a67c, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=cded9d67-2816-ec11-8125-00155d900d15])

Event Xml:

18949

2

0

0x80000000000000

3149650

Application

crmsrv.domain.local

CrmTicketKey

CrmKey(Id:cded9d67-2816-ec11-8125-00155d900d15, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:09/15/2021 13:25:34, ExpiresOn:09/17/2021 13:25:34, CreatedOn:09/15/2021 13:25:34, CreatedBy:NT AUTHORITY\NETWORK SERVICE

CrmKeySetting(Id:15f469b3-5f58-4b3d-a539-6b0e9d23a67c, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=cded9d67-2816-ec11-8125-00155d900d15])


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