logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Offline Lemonde  
#1 Posted : 14 September 2020 12:45:32(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 575
United Kingdom
Location: London

Thanks: 12 times
Was thanked: 5 time(s) in 5 post(s)
Any idea what is causing this?

This user could log in last week but now we cannot get them logged in for toffee or even hard cash!!!


Log Name: Microsoft-Windows-TerminalServices-SessionBroker/Admin
Source: Microsoft-Windows-TerminalServices-SessionBroker
Date: 14/09/2020 12:40:20
Event ID: 802
Task Category: RD Connection Broker processes connection request
Level: Error
Keywords:
User: NETWORK SERVICE
Computer: RemoteDesktopHost.domain.local
Description:
RD Connection Broker failed to process the connection request for user domain\user.
Error: Element not found.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TerminalServices-SessionBroker" Guid="{D1737620-6A25-4BEF-B07B-AAC3DF44EFC9}" />
<EventID>802</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>11</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-09-14T11:40:20.440877500Z" />
<EventRecordID>52</EventRecordID>
<Correlation ActivityID="{F42086DC-BDEE-44C2-9DA3-EE625CB50000}" />
<Execution ProcessID="3040" ThreadID="188592" />
<Channel>Microsoft-Windows-TerminalServices-SessionBroker/Admin</Channel>
<Computer>Desktop.domain.local</Computer>
<Security UserID="S-1-5-20" />
</System>
<UserData>
<EventXML xmlns="Event_NS">
<param1>domain\user</param1>
<param2>Element not found. </param2>
<param3>0</param3>
</EventXML>
</UserData>
</Event>

It just refuses saying:

This Computer Can't Connect to the Remote Computer.

Try Connecting Again. If the problem continues, contact the owner of the remote computer or your network administrator

This Computer Can't Connect to the Remote Computer.÷ñÒ1386022896êÖ50õæ÷÷ñÒ1386022896êÖ51õæ÷Try Connecting Again. If the problem continues, contact the owner of the remote computer or your network administrator

Connecting fine all last week and now an update has ruined me!!!

Edited by user 14 September 2020 13:23:52(UTC)  | Reason: Found the issue was some DenyTS setting stuck on somehow in AD - see solution here.

Sponsor

If you ever wanted to thank us, you can send us Bitcoins using:

12G4A52Znm5s35buKDEmKU2p2vQY69Nsyo

All opinions expressed within these pages are sent in by members of the public or by our staff in their spare time, and as such are unlikely to represent any true opinion held by sircles.net Ltd or their partners.

Offline Lemonde  
#2 Posted : 14 September 2020 13:04:00(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 575
United Kingdom
Location: London

Thanks: 12 times
Was thanked: 5 time(s) in 5 post(s)
So eventually we had to do the following after everything else we could think of failed:

Log into a domain controller

Find that user in AD

Open Properties and go to Remote Desktop Services Profile

Tick

Deny this user permissions to log on to Remote Desktop Session Host server

Deny this user permissions to log on to Remote Desktop Session Host server

Click Apply

Untick

Click Apply

And it was resolved.

It still took a few minutes to get the user logged in afterwards as the profile loaded very slowly the first time.

thanks 1 user thanked Lemonde for this useful post.
drdread on 14/09/2020(UTC)
Offline drdread  
#3 Posted : 14 September 2020 14:02:25(UTC)
drdread

Rank: Advanced Member

Groups: Registered
Joined: 26/08/2020(UTC)
Posts: 40
Australia

Thanks: 6 times
Was thanked: 2 time(s) in 2 post(s)
This can also be a maximum connections reached issue - check licensing for RD CALs and RD Gateway CALs
thanks 1 user thanked drdread for this useful post.
Lemonde on 15/09/2020(UTC)
Offline Lemonde  
#4 Posted : 15 September 2020 23:18:35(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 575
United Kingdom
Location: London

Thanks: 12 times
Was thanked: 5 time(s) in 5 post(s)
Yes the licensing can also produce this problem - if you exceed the number of licenses by double then the RDS server will no longer permit connections from clients and you will receive the

This Computer Can't Connect to the Remote Computer.

Try Connecting Again. If the problem continues, contact the owner of the remote computer or your network administrator

Message.
Offline drdread  
#5 Posted : 17 September 2020 11:13:52(UTC)
drdread

Rank: Advanced Member

Groups: Registered
Joined: 26/08/2020(UTC)
Posts: 40
Australia

Thanks: 6 times
Was thanked: 2 time(s) in 2 post(s)
There is a limit on Server 2012 of 250 users and I think if you have built your domain from a SBS 2011 server there is a limit of 25

I am not sure where this live in ADSIEdit though.
Offline Lemonde  
#6 Posted : 17 September 2020 11:22:02(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 575
United Kingdom
Location: London

Thanks: 12 times
Was thanked: 5 time(s) in 5 post(s)
Is there a Group Policy that dictates how many concurrent users can log in?
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.