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#1 Posted : 19 December 2018 13:31:03(UTC)

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RAC0690: The iDRAC Service Module is not installed on the operating system of the server. Install the service Module and retry the operation.

Is the above message why we cannot gain remote control of the server OS or do we need another type of iDRAC license?

it says 'Express' at the top of our iDRAC 8 on a Dell R730xd
#2 Posted : 10 April 2019 21:31:08(UTC)

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Joined: 03/10/2016(UTC)
Posts: 79

You need to install the iDrac software on Windows to enable the function you are attempting.

This is very simple and just requires you to download the relevant version of the iDRAC software from Dell

For the smaller Dell PowerEdge server series, the downloads are as follows:

v1.0 Download for 2008 R2 server is here

v1.66 Download for Dell iDRAC 7 is here

v2.63 for Windows 2012 R2 or 2016 is here

You can see a list of all iDRAC server software [url=https://www.dell.com/support/search/uk/en/ukdhs1#q=idrac&sort=relevancy&f:iuxType=[Drivers%20%26%20Downloads]&f:langFacet=[en]]here[/url]

You then need to install the relevant software for you server and iDRAC unit using an account with administrator privileges.

Edited by user 12 July 2019 10:02:27(UTC)  | Reason: Not specified

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