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Lemonde  
#1 Posted : 30 May 2018 07:58:29(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 189
United Kingdom
Location: London

We saw this issue when the following had occurred:

User had moved their data directory to c:\programdata\sage.new\accounts\2018\company.000 and opened the data there.

The Sage program was obviously looking for a reports directory relative to this ACCDATA folder under c:\programdata\sage.new\

We simply moved the data to c:\programdata\sage\accounts\2018\company.000 and changed the Sage.INI file at c:\programdata\sage\ to have the data held at c:\programdata\sage\accounts\2018\company.000 and reopened Sage - the reports button was now working as expected.
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