Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
3 years ago
Can anyone tell me what this means?

On Windows 10

Is it related to Event ID: 1001 like the A404 is to the A40?


Log Name: Application
Source: Microsoft-Windows-RestartManager
Date: 15/03/2021 13:23:08
Event ID: 10010
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Laptop
Description:
Application 'C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE' (pid 12108) cannot be restarted - Application SID does not match Conductor SID..
Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-RestartManager" Guid="{0888e5ef-9b98-4695-979d-e92ce4247224}" />
<EventID>10010</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-15T13:23:08.4334460Z" />
<EventRecordID>11110</EventRecordID>
<Correlation />
<Execution ProcessID="16084" ThreadID="3260" />
<Channel>Application</Channel>
<Computer>NickLaptop</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<RmUnsupportedRestartEvent xmlns="http://www.microsoft.com/2005/08/Windows/Reliability/RestartManager/">
<RmSessionId>0</RmSessionId>
<Pid>12108</Pid>
<FullPath>C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE</FullPath>
<DisplayName>Microsoft Word</DisplayName>
<AppVersion>0</AppVersion>
<AppType>0</AppType>
<TSSessionId>1</TSSessionId>
<Status>67108865</Status>
<Reason>1</Reason>
</RmUnsupportedRestartEvent>
</UserData>
</Event>

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andrewt2m
3 years ago
Have you tried running a repair on the Office installation?