Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
3 years ago
Does anyone know what is causing thsi on our RDS server?

Log Name: Microsoft-Windows-AppModel-Runtime/Admin
Source: Microsoft-Windows-AppModel-Runtime
Date: 12/06/2020 13:56:32
Event ID: 69
Task Category: None
Level: Error
Keywords: (70368744177664),Process
User: SYSTEM
Computer: %computername%.domain.local
Description:
Failed with 0x490 modifying AppModel Runtime status for package Windows.PrintDialog_6.2.0.0_neutral_neutral_cw5n1h2txyewy for user UID (current status = 0x0, desired status = 0x20).
Event Xml:



69
0
2
0
0
0x2000400000000001

5257


Microsoft-Windows-AppModel-Runtime/Admin
%computername%.domain.local



1168
Windows.PrintDialog_6.2.0.0_neutral_neutral_cw5n1h2txyewy
S-1-5-21-505949287-1045587028-3035390317-3949
32
0


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Lemonde
  • Lemonde
  • 100% (Exalted)
  • Advanced Member Topic Starter
3 years ago
We have been seeing the same ID with this event:

Log Name: Microsoft-Windows-AppModel-Runtime/Admin
Source: Microsoft-Windows-AppModel-Runtime
Date: 10/06/2020 17:07:15
Event ID: 69
Task Category: None
Level: Error
Keywords: Process
User: SYSTEM
Computer: %computername%.domain.local
Description:
Failed with 0x490 modifying AppModel Runtime status for package Microsoft.StorePurchaseApp_12006.1001.1.0_x64__8wekyb3d8bbwe for user domain\Engineer (current status = 0x0, desired status = 0x20).
Event Xml:



69
0
2
0
0
0x2000000000000001

3716


Microsoft-Windows-AppModel-Runtime/Admin
%computername%.domain.local



1168
Microsoft.StorePurchaseApp_12006.1001.1.0_x64__8wekyb3d8bbwe
S-1-5-21-3579115636-392143320-2612192109-7514
32
0



It appears to be a Windows 8/10 app that is causing the issue, but as far as I can see we have none of those installed.