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Lemonde  
#1 Posted : 18 April 2019 12:06:42(UTC)
Lemonde

Rank: Advanced Member

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Joined: 08/01/2017(UTC)
Posts: 419
United Kingdom
Location: London

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Trying to upgrade Sage 50 Payroll with the 0804 version, we have upgraded the software on the machine no problem, but when it comes to upgrading the data we are seeing:

your software cannot be upgraded because someone is currently using sage 50cloud payroll. Please ensure everyone has logged out of the system, then try again.

But no one is???

Any ideas anyone?

Edited by user 18 April 2019 12:11:24(UTC)  | Reason: Not specified

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Lemonde  
#2 Posted : 10 March 2020 23:51:47(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 419
United Kingdom
Location: London

Thanks: 1 times
Perhaps we should try opening it up and closing again as the last users who were in the system.

Or open in a access and check the ‘access’ table.
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