logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Lemonde  
#1 Posted : 07 February 2020 16:02:28(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 419
United Kingdom
Location: London

Thanks: 1 times
Hello,

I am trying to reset my microsoft Surface laptop with a system recovery disk but...

In the video here: https://support.microsoft.com/en-us/help/4023512/surface-creating-and-using-a-usb-recovery-drive#Download

I'm told to hold down 'Volume Down' switch before I press the power button at boot but my surface laptop has no volume switch????

What can I do to make this laptop listen to the recovery USB drive?
Sponsor
Lemonde  
#2 Posted : 07 February 2020 16:16:33(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 419
United Kingdom
Location: London

Thanks: 1 times
I didn't need to use the volume button in the end, it was an option nonetheless.

I should add though that you do not click 'Advanced>Troubleshoot>Recover Windows from a System image'

You just select the USB drive as the option and the system gives you an option to use the connected recovery drive after you have selected yoru keyboard type...
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.