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Lemonde  
#1 Posted : 05 September 2019 09:53:35(UTC)
Lemonde

Rank: Advanced Member

Groups: Registered
Joined: 08/01/2017(UTC)
Posts: 353
United Kingdom
Location: London

Hello

We are seeing two errors on a Windows 2012 R2 box that seem to indicate we are unable to download updates for drivers due to some licensing issue???

The messages are Event ID 122 and 512

Event ID 122 shows in the event log as:

Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 02/09/2019 13:45:41
Event ID: 122
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: %computername%.domain.local
Description:
Access to drivers on Windows Update was blocked by policy
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{FCBB06BB-6A2A-46E3-ABAA-246CB4E508B2}" />
<EventID>122</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2019-09-02T12:45:41.796295500Z" />
<EventRecordID>14977</EventRecordID>
<Correlation />
<Execution ProcessID="380" ThreadID="1576" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>%computername%.domain.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
</EventData>
</Event>

And 512 is:

Log Name: Microsoft-WS-Licensing/Admin
Source: Microsoft-WS-Licensing
Date: 02/09/2019 13:23:38
Event ID: 512
Task Category: None
Level: Error
Keywords: Service Keyword
User: domain\administrator
Computer: %computername%.domain.local
Description:
Windows Store failed to sync machine licenses. Result code 0x80070002
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-WS-Licensing" Guid="{ED76D77F-7FB5-4EE4-8268-EE46212CB2D3}" />
<EventID>512</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000001</Keywords>
<TimeCreated SystemTime="2019-09-02T12:23:38.594841300Z" />
<EventRecordID>447</EventRecordID>
<Correlation />
<Execution ProcessID="4040" ThreadID="1004" />
<Channel>Microsoft-WS-Licensing/Admin</Channel>
<Computer>%computername%.domain.local</Computer>
<Security UserID="S-1-5-21-643322192-3791837119-3815354684-500" />
</System>
<EventData>
<Data Name="HRESULT">2147942402</Data>
</EventData>
</Event>

Is this because of some licensing issue, or is it something else?

Our Windows server is obviously activated with a retail license.

Thanks
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