sirclesadmin
5 years ago
We are seeing the following when trying to restore a v20 company to v24.1

It hangs on converting the same invoice number every time 19223

Is this a data issue or something else do you think?

Log Name: Application
Source: Application Hang
Date: 29/06/2018 06:22:06
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: %COMPUTERNAME%.domain.suffix
Description:
The program SBDDesktop.exe version 14.0.62.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 15e8
Start Time: 01d40f08772a9efb
Termination Time: 0
Application Path: C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe
Report Id: 589a8e7d-7b5c-11e8-8133-00237d5c17f8
Faulting package full name:
Faulting package-relative application ID:

Event Xml:



1002
2
101
0x80000000000000

103926
Application
%COMPUTERNAME%.domain.suffix



SBDDesktop.exe
14.0.62.0
15e8
01d40f08772a9efb
0
C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe
589a8e7d-7b5c-11e8-8133-00237d5c17f8




55006E006B006E006F0077006E0000000000


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sirclesadmin
5 years ago
Just to say that we could actually restore this to Sage 2009 and backup again but it still stops at invoice conversion 19923...