| Posted by: Lemonde - 22 April 2024 12:01:16 |
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| My Asus Zenbook is suddenly broken - no internet access via wireless and no bluetooth. I see: [attach]85[/attach] [attach]86[/attach] The messages in the device manager are: for bluetooth: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Hardware ID: USB\VID_8087&PID_0AAA&REV_0000 USB\VID_8087&PID_0AAA And Network Controller: The drivers for this device are not installed. (Code 28) There are no compatible drivers for this device. To find a driver for this device, click Update Driver. Hardware ID: PCI\VEN_8086&DEV_9DF0&SUBSYS_00008086&REV_30 PCI\VEN_8086&DEV_9DF0&SUBSYS_00008086 PCI\VEN_8086&DEV_9DF0&CC_028000 PCI\VEN_8086&DEV_9DF0&CC_0280 [attach]87[/attach] I have just reinstalled Windows to try and fix to no avail! |
| Posted by: berkscompsltd - 22 April 2024 16:32:47 |
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| I have tried removing the ASUS software to no avail but I think it is a software problem as the install of Windows could see WLANs I am seeing an Event Id: 701 | power manager has not requested suppression of all input | asus zenbook 14 |
| Posted by: pasepulv - 06 May 2024 17:37:23 |
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| Hi!! i have the same problem with this model, sometimes works for me , shutdown, power on, enter bios, disable wifi , login windows, shutdown, power on, enter bios, enable wifi, login windows and works for a few days or hours, i asked to asus support and the solution y change mainboard because wifi adapter y integrated on this, but definitively is a hardware problem, finally i change the computer, but always looking if there is any solution. |
| Posted by: sirclesadmin - 10 May 2024 18:06:21 |
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| Add a USB adapter with Bluetooth built in is the best advice we can give. |
| Posted by: berkscompsltd - 11 May 2024 10:40:15 |
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| Where is this in the BIOS? I can only find the [b]Network Stack Configuration[/b] setting |
| Posted by: pasepulv - 22 May 2024 04:25:16 |
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| Hi, under the security menu on bios, there is one option named I/O Interface Security , sub menu wireless network and bluetooth interface, this enable or disable wifi module. |