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Posted by: DogMan - 01 September 2022 10:26:56
Log Name:      ApplicationSource:        Application ErrorDate:          01/09/2022 10:19:37Event ID:      1000 Task Category: (100)Level:         ErrorKeywords:      ClassicUser:          N/AComputer:      DESKTOP-f345 Description: Faulting application name: mstsc.exe, version: 10.0.19041.1682, time stamp: 0xea45a8c9 Faulting module name: ntdll.dll, version: 10.0.19041.1806, time stamp: 0x1000a5b9 Exception code: 0xc000000d Fault offset: 0x00000000001125e4 Faulting process id: 0x1b18 Faulting application start time: 0x01d8bde3e250393d Faulting application path: C:\WINDOWS\system32\mstsc.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: eafd1fd0-d8c2-4e5c-a81c-d2fbd4f10fa5 Faulting package full name: Faulting package-relative application ID: Event Xml:           1000    0    2    100    0    0x80000000000000        18795            Application    DESKTOP-MSHAJAQ            mstsc.exe    10.0.19041.1682    ea45a8c9    ntdll.dll    10.0.19041.1806    1000a5b9    c000000d    00000000001125e4    1b18    01d8bde3e250393d    C:\WINDOWS\system32\mstsc.exe    C:\WINDOWS\SYSTEM32\ntdll.dll    eafd1fd0-d8c2-4e5c-a81c-d2fbd4f10fa5                  

Posted by: DogMan - 01 September 2022 10:38:12
Seems to correspond with: Log Name:      ApplicationSource:        Windows Error ReportingDate:          01/09/2022 10:33:32Event ID:      1001 Task Category: NoneLevel:         InformationKeywords:      ClassicUser:          N/AComputer:      DESKTOP-f435gf4 Description: Fault bucket 1674729131162082113, type 5 Event Name: BEX64 Response: Not available Cab Id: 0 Problem signature: P1: mstsc.exe P2: 10.0.19041.1682 P3: ea45a8c9 P4: ntdll.dll P5: 10.0.19041.1806 P6: 1000a5b9 P7: 00000000001125e4 P8: c000000d P9: 0000000000000000 P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB3E2.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB625.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB655.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB662.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB692.tmp.txt \\?\C:\Users\EmmaTaylor\AppData\Local\Temp\WERB6F3.tmp.appcompat.txt \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_mstsc.exe_b0eb49242a20e813319289cddc52a9f71768899_f6e4f653_cab_e1e3f0c6-d322-4d97-9f40-2ec6796ae37a\memory.hdmp These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_b0eb49242a20e813319289cddc52a9f71768899_f6e4f653_e1e3f0c6-d322-4d97-9f40-2ec6796ae37a Analysis symbol: Rechecking for solution: 0 Report Id: af1fd1f5-4983-4cf3-b077-843173e5c57c Report Status: 268435456 Hashed bucket: bf9095f63d7b6067273dd5458dea1b41 Cab Guid: 0 Event Xml:           1001    0    4    0    0    0x80000000000000        18805            Application    DESKTOP-MSHAJAQ            1674729131162082113    5    BEX64    Not available    0    mstsc.exe    10.0.19041.1682    ea45a8c9    ntdll.dll    10.0.19041.1806    1000a5b9    00000000001125e4    c000000d    0000000000000000             \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB3E2.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB625.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB655.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB662.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB692.tmp.txt \\?\C:\Users\EmmaTaylor\AppData\Local\Temp\WERB6F3.tmp.appcompat.txt \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_mstsc.exe_b0eb49242a20e813319289cddc52a9f71768899_f6e4f653_cab_e1e3f0c6-d322-4d97-9f40-2ec6796ae37a\memory.hdmp    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_b0eb49242a20e813319289cddc52a9f71768899_f6e4f653_e1e3f0c6-d322-4d97-9f40-2ec6796ae37a            0    af1fd1f5-4983-4cf3-b077-843173e5c57c    268435456    bf9095f63d7b6067273dd5458dea1b41    0  

Posted by: sirclesadmin - 01 September 2022 11:15:22
Is it an HP PC? Does it have HP Simple Pass installed? This seems to have been a culprit in crashing mstsc.exe