board logo
Posted by: Lemonde - 17 June 2022 07:13:24
This is what we are seeing, then outlook restarts straight away... Windows 11 Office 2019 connected to Exxhange and 365 [quote]Log Name:      Application Source:        Application Error Date:          15/06/2022 10:57:34 Event ID:      1000 Task Category: Application Crashing Events Level:         Error Keywords:       User:          %domain%\%username% Computer:      %computername%.%domain%.local Description: Faulting application name: OUTLOOK.EXE, version: 16.0.15225.20204, time stamp: 0x628a01bd Faulting module name: ntdll.dll, version: 10.0.22621.1, time stamp: 0xdc320a1b Exception code: 0xc0000409 Fault offset: 0x000000000008eacf Faulting process ID: 0x0x47E0 Faulting application start time: 0x0x1D87FD369182C7B Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 08289da1-5290-475a-84d6-d82175f545cc Faulting package full name:  Faulting package-relative application ID:  Event Xml:     1000     0     2     100     0     0x8000000000000000    7412      Application      %computername%.%domain%.local     OUTLOOK.EXE     16.0.15225.20204     628a01bd     ntdll.dll     10.0.22621.1     dc320a1b     c0000409     000000000008eacf     0x47e0     0x1d87fd369182c7b     C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE     C:\WINDOWS\SYSTEM32\ntdll.dll     08289da1-5290-475a-84d6-d82175f545cc [/quote]

Posted by: sirclesadmin - 22 June 2022 09:50:38
This appears to be an error in the NTLM module for security. Perhaps a removal and reinstall of Office would be best??