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Posted by: Lemonde - 04 September 2021 16:47:16
MS CRM x64 on Windows 11 Office 2019 latest patches System freezes or fails to open: [YOUTUBE]https://youtu.be/ocgzygwwaM8[/YOUTUBE] [quote]Log Name: Application Source: MSCRMAddin Date: 04/09/2021 16:29:23 Event ID: 5922 Task Category: None Level: Error Keywords: Classic User: N/A Computer: pc.domain.local Description: An error occurred with the Microsoft CRM Outlook add-in. Restart Microsoft Outlook and try again. HR=0x80040111. Context=Something went wrong while trying to communicate with Dynamics 365. Please try again later. If the issue persists, contact support. Microsoft.Interop.Mapi.MAPIException: at Microsoft.Crm.MapiStore.MSProvider.Microsoft.Interop.Mapi.IMSProvider.Logon(ISupport MAPISupport, String profileName, EntryId entryId, IMSProvider_Logon_Flags logonFlags) . Function=%3. Line=%4. Event Xml: 5922 0 2 0 0 0x80000000000000 10107 Application pc.domain.local 80040111 Something went wrong while trying to communicate with Dynamics 365. Please try again later. If the issue persists, contact support. Microsoft.Interop.Mapi.MAPIException: <StoreNotConfigured> at Microsoft.Crm.MapiStore.MSProvider.Microsoft.Interop.Mapi.IMSProvider.Logon(ISupport MAPISupport, String profileName, EntryId entryId, IMSProvider_Logon_Flags logonFlags) [/quote]

Posted by: Lemonde - 04 September 2021 16:56:48
This was seen earlier, when Outlook actually started: Log Name: Application Source: Outlook Date: 04/09/2021 16:27:55 Event ID: 59 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: PC.domain.local Description: Outlook disabled the following add-in(s): ProgID: crmaddin.Addin GUID: {C1373C70-EE95-4D30-840E-5265694DE612} Name: Microsoft Dynamics 365 Description: Microsoft Dynamics 365 is a multi-lingual customer relationship management application that provides sales, service, and marketing capabilities. Load Behavior: 3 HKLM: 1 Location: c:\program files\microsoft dynamics crm\client\bin\crmaddin.dll Threshold Time (Milliseconds): 1000 Time Taken (Milliseconds): 2938 Disable Reason: This add-in caused Outlook to start slowly. As a result, it was disabled. Policy Exception (Allow List): 0 ProgID: OutlookChangeNotifier.Connect GUID: {12E6A993-AE52-4F99-8B89-41F985E6C952} Name: Outlook Change Notifier Description: Detects changes to contacts and calendars Load Behavior: 3 HKLM: 1 Location: c:\program files\common files\apple\mobile device support\outlookchangenotifieraddin.dll Threshold Time (Milliseconds): 1000 Time Taken (Milliseconds): 1844 Disable Reason: This add-in caused Outlook to start slowly. As a result, it was disabled. Policy Exception (Allow List): 0 Event Xml: 59 0 3 0 0 0x80000000000000 10104 Application PC.domain.local Outlook disabled the following add-in(s): ProgID: crmaddin.Addin GUID: {C1373C70-EE95-4D30-840E-5265694DE612} Name: Microsoft Dynamics 365 Description: Microsoft Dynamics 365 is a multi-lingual customer relationship management application that provides sales, service, and marketing capabilities. Load Behavior: 3 HKLM: 1 Location: c:\program files\microsoft dynamics crm\client\bin\crmaddin.dll Threshold Time (Milliseconds): 1000 Time Taken (Milliseconds): 2938 Disable Reason: This add-in caused Outlook to start slowly. As a result, it was disabled. Policy Exception (Allow List): 0 ProgID: OutlookChangeNotifier.Connect GUID: {12E6A993-AE52-4F99-8B89-41F985E6C952} Name: Outlook Change Notifier Description: Detects changes to contacts and calendars Load Behavior: 3 HKLM: 1 Location: c:\program files\common files\apple\mobile device support\outlookchangenotifieraddin.dll Threshold Time (Milliseconds): 1000 Time Taken (Milliseconds): 1844 Disable Reason: This add-in caused Outlook to start slowly. As a result, it was disabled. Policy Exception (Allow List): 0 The message below was probably when it had not been configured. I have since set the add-in to always be enabled. Now all we see is the splash screen with 'Processing...' and nothing happens, except that Microsoft Edge opens by itself. [img=https://www.sircles.net/downloads/processing2.png]Outlook 2019 x64 CRM Add-In Processing[/img]

Posted by: Lemonde - 21 September 2021 16:59:22
Remove the CRM domain from intranet security settings in this case.