|
We see this:
[img=https://blog.sircles.net/image.axd?picture=/imagefolder/MS/crm1516.png]CRM 2015 server Outlook 9.0[/img]
We cannot configure the client but our server is definitely the latest version of CRM 2016 server
What should we do?
Logfile:
[quote]12:25:12| Info| === Microsoft Dynamics 365 for Outlook Configuration Wizard logging started: 16/08/2021 12:25:12 ===
12:25:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
12:25:12| Info| Client Configuration Wizard Version : 9.0.0002.0426
12:25:12| Info| Client Configuration Wizard LanguageID : 1033
12:25:12|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
12:25:12| Info| Query all rows in profile table
12:25:12| Info| Outlook is initialized
12:25:12|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
12:25:13| Info| Client Configuration Wizard Running Mode : Normal
12:25:13| Info| Upgrading end point to oAuth. orgEndPoint = https://crm.domain.suffix/sircles/XRMServices/2011/Organization.svc, discoveryEndPoint = https://crm.domain.suffix/XRMServices/2011/Discovery.svc, webEndPoint = https://crm.domain.suffix/sircles/
12:26:53| Info| Upgrading end point https://crm.domain.suffix/sircles/XRMServices/2011/Organization.svc to oAuth failed.
12:26:53| Info| Upgrading end point https://crm.domain.suffix/XRMServices/2011/Discovery.svc to oAuth.
12:28:33| Info| Upgrading end point https://crm.domain.suffix/XRMServices/2011/Discovery.svc to oAuth failed.
12:28:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm..ctor
12:28:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
12:28:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
12:28:33| Info| Logon mapi store
12:28:33| Info| Logon admin service
12:28:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:28:33| Info| Query all rows in msg service table
12:28:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:28:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
12:28:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
12:28:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerInfo.ServerInfo
12:28:34| Info| Server Info :
12:28:34| Info| OrganizationId : 7c88b8aa-d035-48ee-8d4d-db02ae91fb12
12:28:34| Info| OrganizationFriendlyName : sircles
12:28:34| Info| OrganizationName : sircles
12:28:34| Info| DisplayName : sircles
12:28:34| Info| ServerUrl : https://crm.domain.suffix/sircles/XRMServices/2011/Organization.svc
12:28:34| Info| WebAppUrl : https://crm.domain.suffix/sircles/
12:28:34| Info| DiscoveryUrl : https://crm.domain.suffix/XRMServices/2011/Discovery.svc
12:28:34| Info| ExtranetDiscoveryUrl : https://crm.domain.suffix/XRMServices/2011/Discovery.svc
12:28:34| Info| IsPrimary : True
12:28:34| Info| UserId : e6fed2c3-b4fa-dd11-b871-0015178f3ec2
12:28:35| Info| Exception - Addin is now disabled
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerInfo.ServerInfo
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
12:28:35| Info| Action type : Delete.
12:28:35| Info| Add PrimaryConfigurator.
12:28:35| Info| Add OrganizationRepositoryConfigurator.
12:28:35| Info| Add AddinConfigurator.
12:28:35| Info| Add GlobalRepositoryConfigurator.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
12:28:35| Info| Get action list.
12:28:35| Info| Get action total progress : 25.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
12:28:35| Info| Action command type : Delete.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Unconfigure
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
12:28:35| Info| Delete org-based registry keys.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.RemoveContextValues
12:28:35| Info| Remove org-based registry values.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Unconfigure
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
12:28:35| Info| Removed the form region for IPM.Note in Office registry hive.
12:28:35| Info| Removed the form region for IPM.Appointment in Office registry hive.
12:28:35| Info| Removed the form region for CRM.Task in Office registry hive.
12:28:35| Info| Removed the form region for CRM.Contact in Office registry hive.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveFixedRegistryValuesAction
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveIntegrationKey
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
12:28:35| Info| Removed the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
12:28:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:28:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:28:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:28:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:28:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmRibbonAddinRegistryValuesAction
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Unconfigure
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.StopApplicationHosterAction
12:28:35| Info| Stopped application hoster.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
12:28:35| Info| Deleted Application hoster registry value.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveApplicationhosterSettings
12:28:35| Info| Removed application hoster settings.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.Delete
12:28:35|Warning| Error deleting file C:\Users\simon.cooper\AppData\Local\Microsoft\MSCRM\Client\CrmCache.sdf: The process cannot access the file 'C:\Users\simon.cooper\AppData\Local\Microsoft\MSCRM\Client\CrmCache.sdf' because it is being used by another process.. Marking it for the deletion upon the reboot.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.Delete
12:28:35| Info| Deleted user application files.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
12:28:35| Info| Removed SQM registry keys.
12:28:35| Info| Removed SQM queue directory.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveSQMRegkeysAndDirectory
12:28:35| Info| Removed SQM registry key values and directory.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
12:28:35| Info| Deleted Crm allow list key.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveLaptopClientRegistryValues
12:28:35| Info| Removed Laptop client registry keys.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RemoveConfigurationRegistryValuesAction
12:28:35| Info| Removed Crm client registry keys.
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.RestoreV4RegistryKeys
12:28:35| Info| No V4 backup registry key found.
12:28:35| Info| Backup v4 registry keys.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Unconfigure
12:28:35| Info| We have successfully removed Microsoft Dynamics 365 for Outlook with sircles.
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Unconfigure
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm..ctor
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm..ctor
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm..ctor
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
12:28:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
12:28:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
12:28:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:28:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:28:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:28:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:28:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:28:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:28:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:28:48| Info| Current UTC date/time from domain.suffix: 08/16/2021 11:28:48
12:28:48| Info| NetApiStatus for NetApiBufferFree: 0
12:28:48| Info| Client UTC Date/Time: 08/16/2021 11:28:48
12:28:48| Info| Difference (in minutes) between client time and actual time: 0.00041781
12:28:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:28:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:28:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:28:48| Info| Attempting IFD (https) org service connection.
12:31:28| Info| Error connecting to URL: https://crm.domain.suffix/XRMServices/2011/Organization.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Organization.svc?wsdl&sdkversion=9'. ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
--- End of inner exception stack trace ---
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.OrganizationServiceConfiguration..ctor(Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthUsingServiceMetadata(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
12:31:28| Info| IFD (https) org service connection failed. Exception: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Organization.svc?wsdl&sdkversion=9'.
12:31:28| Info| Attempting IFD discovery service connection.
12:34:08| Info| Error connecting to URL: https://crm.domain.suffix/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Discovery.svc?wsdl&sdkversion=9'. ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
--- End of inner exception stack trace ---
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthUsingServiceMetadata(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
12:34:08| Error| Exception : Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Discovery.svc?wsdl&sdkversion=9'. at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsLogic(Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.b__4_0(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
12:34:08| Error| Exception : The operation has timed out at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
12:34:08| Error| Dynamic Help Link: http://go.microsoft.com/fwlink/?LinkID=398563&lcid=409&cv=9.0.2.426&opsys=10.0.22000.0&cid=dd3e2357-db2f-4114-bcb2-031bc94f63b5&client=Outlook&error=System.InvalidOperationException%3a80131509%26System.Net.WebException%3a80131509&method=LoadOrganizations%26GetResponse&st= at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsInternal[TService](Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizationsLogic(Boolean forceUI, String deploymentUrl, Boolean tryWIA)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadOrganizations(Boolean forceUI)
at Microsoft.Crm.Application.Outlook.Config.ServerForm.b__4_0(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)&orgType=CRM On-Premise
12:34:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:34:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:34:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:34:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
12:34:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:34:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:34:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:34:34| Info| Current UTC date/time from domain.suffix: 08/16/2021 11:34:34
12:34:34| Info| NetApiStatus for NetApiBufferFree: 0
12:34:34| Info| Client UTC Date/Time: 08/16/2021 11:34:34
12:34:34| Info| Difference (in minutes) between client time and actual time: 0.000112053333333333
12:34:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:34:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:34:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:34:34| Info| Attempting AD (https) org service connection.
12:37:14| Info| Error connecting to URL: https://crm.domain.suffix/sircles/XRMServices/2011/Organization.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/sircles/XRMServices/2011/Organization.svc?wsdl&sdkversion=9'. ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
--- End of inner exception stack trace ---
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.OrganizationServiceConfiguration..ctor(Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthUsingServiceMetadata(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
12:37:14| Info| AD (https) org service connection failed. Exception: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/sircles/XRMServices/2011/Organization.svc?wsdl&sdkversion=9'.
12:37:14| Info| Attempting IFD (https) org service connection.
12:39:54| Info| Error connecting to URL: https://crm.domain.suffix/XRMServices/2011/Organization.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Organization.svc?wsdl&sdkversion=9'. ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
--- End of inner exception stack trace ---
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.OrganizationServiceConfiguration..ctor(Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthUsingServiceMetadata(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
12:39:54| Info| IFD (https) org service connection failed. Exception: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Organization.svc?wsdl&sdkversion=9'.
12:39:54| Info| Attempting IFD discovery service connection.
12:41:13| Info| Error connecting to URL: https://crm.domain.suffix/XRMServices/2011/Discovery.svc Exception: System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Discovery.svc?wsdl&sdkversion=9'. ---> System.Net.WebException: The remote server returned an error: (503) Server Unavailable.
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
--- End of inner exception stack trace ---
at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpointMetadata(Type contractType, Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri, Boolean checkForSecondary)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri, Boolean enableProxyTypes, Assembly assembly)
at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.DiscoverAuthUsingServiceMetadata(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.GetAuthProviderForDeployment(Uri endPoint, Uri webEndPoint)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.ValidateAuthProvider()
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.SortAndValidateDeployments()
12:41:13| Error| Exception : Metadata contains a reference that cannot be resolved: 'https://crm.domain.suffix/XRMServices/2011/Discovery.svc?wsdl&sdkversion=9'. at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)
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