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Posted by: Lemonde - 15 December 2020 11:56:21
What should we do - inform the manufacturer? Log Name: Application Source: MR_MONITOR Date: 18/11/2020 13:57:24 Event ID: 431 Task Category: 4. Level: Warning Keywords: Classic User: N/A Computer: GRNAS01.domain.local Description: Controller ID: 0 Battery charging was suspended due to high battery temperature. Event Xml: 431 3 4 0x80000000000000 1085 Application GRNAS01.domain.local Controller ID: 0 Battery charging was suspended due to high battery temperature

Posted by: sirclesadmin - 15 December 2020 11:58:56
This is mostly likely the firmware that needs updating - you need a minimum firmware version of 21.3.0-0009 or later if you have an H710 or H810 Otherwise, yes inform the manufacturer.