| Posted by: drdread - 14 October 2020 14:29:41 |
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| My Outlook which I just used to upload my PST file to Office 365 is now showing up many of the subfolders in the inbox as blank but states: [i]Click here to view more on Microsoft Exchange[/i] instead of just showing the contents that I just uploaded. If I click the [i]Click here to view more on Microsoft Exchange[/i] text then the contents appear as fine. Why is this? Should I just wait for it to repopulate the folder or should I just start a new Outlook profile and download the data afresh? |
| Posted by: Lemonde - 14 October 2020 14:42:38 |
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| It just means that you have your Outlook set not to keep data as long in your cached file on the computer. If you look on https://portal.office.com and open the web version of Outlook you will see everything. If you go into Outlook and change the settings to keep all data (rather than 1 year or 3 days etc.) in your cached file, you will see everything in the folders once more. This is done under File > Accounts Settings > Account Settings > Double click your email > Slide the slider all the way to the right. [img=https://www.sircles.net/downloads/outlookdata.png]Outlok data cache retention time dialogue box[/img] |